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October 19, 2021
Question

Is anyone experiencing issues with Quickbooks/Intuit Payroll not allowing them to submit their Payroll?

  • October 19, 2021
  • 1 reply
  • 0 views
I have contacted Quickbooks/Intuit for help but they still have not resolved the issue... anyone else having issues?

1 reply

October 19, 2021

Thanks for dropping by in the QuickBooks Community, @andreyivantsov.

 

Currently, we have an investigation where some of our customers are unable to submit their payroll. Our product engineers are now prioritizing this so you can pay your employees as soon as possible.

 

I recommend giving our Customer Care Team a call so they can add your account details to the list of affected users. This way, they can send you updates as soon as a fix is implemented. Here's how to connect with them:

 

  1. Click the Help menu in the upper-right hand corner and click Talk to a human.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Select Get help from a human.
  5. Choose between Chat with usSchedule an appointment, or Have us call you.

 

Please check out our support hours to ensure that we address your concerns on time.

 

For more payroll questions, check out this article for your reference: Get started with Payroll.


We're open 24/7 and always ready to assist. I'm looking forward to helping you out in the Community.