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R
reginawaugh
January 24, 2021
Question

Is anyone having trouble with the Tax Id number showing up wrong on their 1099's? Mine should be a ssn and that is how it is set up on the company but is printing as EIN

  • January 24, 2021
  • 6 replies
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6 replies

Jen_D
Jen_D
January 24, 2021

Thanks for taking the time to share your concern with us, @reginawaugh,

 

If your government numbers does not print correctly, make sure the format is correct on the vendor's profile. Social Security Numbers are in XXX-XX-XXXX format, while Employer Tax ID numbers are formatted this way, XX-XXXXXXX. 

 

You will see this information when you review the contractor's information when processing 1099. See this screenshot with both SSN and Tax ID numbers:

 

To edit a vendor's profile, follow the steps below:

  1. Go to the Vendors tab in Quickbooks Online
  2. Click on the name of the vendor
  3. In the top right hand corner, click the Edit button.
  4. The information that reflects the tax forms is what you put in the Business ID No. / Social Security No. field. See this:
  5. Click save and start the 1099 process again.

If it's correct but prints the number erroneously, try clearing the cache to start with a clean slate.

 

Please update me on how it goes by posting another comment below. I want to make sure this 1099 concern is resolved and I'm here to provide further assistance. Have a lovely day!

R
reginawaughAuthor
January 24, 2021

My vendor numbers are good. It is my company Tax Id. It should be a ssn and everywhere I look it is typed correctly but when I print the 1099 it shows it In EIN form. 

MJoy_D
MJoy_D
January 25, 2021

Let's update your business account information to show it in your 1099s, @reginawaugh.
 

You can go to your Account and Settings to update the EIN to SSN. Let me show you how:

  1. Go to the Gear icon and choose Accounts and Settings.
  2. Click the Company menu.
  3. Select SSN and enter the SS number in the field provided.
  4. Choose Save, and then Done. 

 

Once done, you can now prepare and e-file your contractor's 1099 with the SSN information. For your reference, you can check out this article for more guidance: Prepare and file 1099s.

 

If you need further help or clarification about 1099s, please let me know in the comment. I'm always here to help when you need additional assistance. Have a wonderful day!

K
Kingswife
January 27, 2022

I am having this same issue on 2021 1099NEC’s and I see it’s a problem that QuickBooks already is aware of.  This is not good for the company to ignore the problem and create more work for the Accountants. 
using QB since 1999 and this is the first time there has ever been a problem since I switched from Desktop to Online. QB needs to resolve or I move on.

    J
    JamaicaA
    January 27, 2022

    I appreciate you bringing this to our attention so that we can deal with it immediately, @Kingswife.

     

    Please know that this isn’t the kind of service we want you to experience, and we thank you sincerely for spending years with QuickBooks. Rest assured, I’ll help you enter the Social Security Number (SSN) into QBO.

     

    You’ll need to enter your SSN in the company settings. This way, the number will just auto-populate when you prepare or print 1099 forms.

     

    Here’s how:

     

    1. Go to the Gear icon.
    2. Click the Accounts and Settings tab.
    3. Choose the Company bar and tap the Company name section.
    4. Select SSN and enter the SS number in the field provided.
    5. Click Save, and then Done.

     

     

    I’ve added these resources to guide you through preparing and filing your taxes:

     

     

    If you need further help or clarification about the SSN topic, please let me know in the comment section below. I'm always here to help when you need additional assistance. Keep safe.

    K
    Kingswife
    January 27, 2022

    That has been done correctly and customer service reviewed that it has been. This is a known formatting issue that QuickBooks hasn’t fixed in its software. The Business ID that is an SSN prints as an EIN on the form.

    can’t be changed because we all tried.

      I
      IrritatedinTexas
      January 25, 2023

      Yes I'm having the same exact problem.  Can't get past the "needs to be an EIN because you have an employee" which I don't have an employee.  Just trying to get a 1099 done for ONE contractor we paid in 2022.  Please fix the issue Quickbooks! I even went as far as creating a totally different acct (and paid again) in case it was an issue with my original account.  Totally frustrating! 

        H
        huntermortgage
        January 25, 2023

        This still has not been solved. I've had 2 separate conversations with Quickbooks over the phone.

         

        The second rep I talked with was great, but expressed it's an issue with their software. I filed a complaint to help, but I doubt it will fix the issue.

         

        At one point, a back end support person actually tried to tell me that the 1099 should be filed with the EIN number, even though that is against the IRS bylaws for disregarded entities...

         

        Really hope there is a solution to this. Fixing the Company Information does not solve the problem when e-filing the 1099's

        T
        Tnslifka
        January 28, 2023

        I think we finally got down to the root cause of the problem - at least for anyone using the Accountant version. QBO gives us free payroll, even if we don't use it. Because we have payroll on our accounts, whether active or not, the system requires an EIN because we have to have one for payroll. I tried arguing about how this doesn't really make sense, because I have never set up the payroll, it's just there, but that was the final word.

          M
          MrJebec3
          January 29, 2023

          I can't believe this is still a problem, What are we all paying for anyway? a service that does not function correctly, they can not or will not fix and yet the cost of Quickbooks just keeps going up. Really! What a rip off! This is extremely frustrating.I think it is time for me to move on. customer service is no help at all on this issue just a huge waste of time. 

          C
          chrisdssmanagement
          January 31, 2023

          Having the same issue.  This along with the date being incorrect on non intuit purchased forms.

          I am absolutely disgusted that neither of these issues were fixed in time for filing. If I receive anything back from the IRS regarding incorrect filings I will be sending it to intuit and if I am charged any penalties I will be taking Intuit/Quickbooks to court to pay any fees.  

          Quickbooks keeps raising all their prices on both online and desktop and neither program has worked CORRECTLY for 1099's this year, it is a complete disgrace!!!

          Looking for another software to switch to before tax season next year.

          M
          MrJebec3
          January 29, 2023

          Won't you please just help us and fix this problem after all what are we all paying for?

          Q
          QueenC
          January 29, 2023

          Hello there, @MrJebec3.

           

          I know it hasn't been easy when you've been waiting for a fix for a long time and know that I do understand your frustration regarding this matter. No worries, I'm here to help you out and will share some information to clear things out.

           

          First off, I'd like to confirm if you've done the recommended steps mentioned by my colleagues above. If not, I'd recommend doing so. 

           

          If you're done following the recommended solutions and the EIN number is still showing on 1099 instead of the SSN number, your payments could've included a credit card, debit card, gift card, or Paypal. Please know that IRS doesn't allow the mentioned electronic payments to be reported on Form 1099, causing the system to automatically exclude these for you.

           

          However, if your payments don't include one, I'd suggest contacting our Customer Care Support. This way, our live agents can perform screen sharing if needed to assess this behavior thoroughly. Community is a public forum so we're unable to open accounts and ask for any confidential information here. You can follow the steps provided by my colleague @SirialJeaB on how to contact them.

           

          You can also utilize this additional article that I've added in case you'll need to print your tax forms: Print your 1099 and 1096 forms.

           

          Please don't hesitate to get back here if you need further assistance in filing your 1099 in QuickBooks Online. It's always my pleasure to be of assistance.

          H
          huntermortgage
          January 30, 2023

          I have done all of the steps you mentioned. The problem still persists and gives an error message about "because you have had an employee, we expect an EIN." I have never had an employee, used the payroll, or anything involving W2's/Payroll tax.

           

          Customer Care is not helpful for us. For me personally, I've talked with them twice and gotten no support other than "we'll let you know if it's fixed" or "file by mail".

           

          If the issue is an overlay issue with your Payroll software, that needs to be what's addressed. It might be assuming that anyone who has the subscription has the need for an EIN.

           

          K
          Kenny R
          January 22, 2024

          So this is even worse now that we have to e-file this year... No correcting it by hand before mailing it out.

          J
          jlsusan
          January 29, 2024

          Kenny

          What did you do, file with the wrong format or did you find a solution?  I am in the same boat

          K
          Kurt_M
          January 29, 2024

          We appreciate you joining us here in the thread, @jlsusan. We'll point you in the right direction to help you fix this so you can file with the correct details inside QuickBooks Online (QBO).

           

          Before anything else, know that this isn't the type of experience we want you to have inside the system. We recommend contacting our Customer Care Team so they can help you correct the format and file them inside QuickBooks. We'll write down the steps to get you going:

           

          1. Sign in to your QuickBooks Online company.
          2. Go to Help (?).
          3. Select Contact Us.
          4. Enter your concern, then select Let's talk.
          5. Choose a way to connect with us:
          • Start a chat with a support expert.
          • Get a callback from the next available expert.

           

          See this page for more details: Contact Payroll Support.

           

          Also, we're adding these articles to help you wrap up this year's payroll and fix an incorrect 1099 inside the program:

           

           

          Please let us know in the comment section below if you need further assistance correcting the format or details inside your 1099s. You can also post here again if you have any additional QuickBooks-related concerns. Keep safe, and have a good one.

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