Is anyone unable to subscribe to payroll?

I understand it can be difficult when you can't subscribe to payroll, christine-colori. I'm here to ensure this issue gets fixed.

Before proceeding, may I know what specific error did you encounter when subscribing to payroll? This way, we'll be able to provide an accurate solution to resolve this.

For now, I'd suggest accessing your QuickBooks Online account via a private window. This doesn't use the existing cache files, which makes it a good place to determine if this is a browser-related issue.

Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

Once signed in, subscribe to payroll again. If it does, let's clear the browser's cache. This removes its stored files to ensure the program performs efficiently.

If private browsing doesn't work, I'd recommend using other supported browsers. They'll provide the best and most secure experience with QuickBooks. 

Also, you can reach out to our Payroll Support Team again to follow up with your case. This way, you'll receive some updates about the issue.

Additionally, I've included an article that'll help you view useful information about your business and employees in QuickBooks Online: Run Payroll Reports.

Please come back and keep us posted on your progress in getting the error message resolved, christine-colori. We're always here to help you out.