Question

Is desktop payroll going away?

Forum|Forum|2 years ago
March 19, 2024
5 replies
0 views

I've seen in a couple of places online that Quickbooks is going to do away with desktop payroll. Does anyone know this to be true?

QuickBooks Desktop Payroll

C

CharleneMaeF

I've got some insights about this, Hazel. I'll share them below.

We have two updates regarding the QuickBooks Desktop (QBDT) payroll services discontinuation.

First, after May 31, 2024, all QBDT 2021 software will be discontinued. Including all 2021 versions of QuickBooks Desktop Pro, QuickBooks Desktop Premier, QuickBooks Desktop for Mac, and QuickBooks Enterprise Solutions v21.

If you have the 2021 version and don't upgrade by May 31, 2024, you won't have access to live technical support if you run into problems or any Intuit services that can be integrated with the program. It includes Payroll, Online Banking, and Merchant Services. You can browse these articles to learn more:

Aside from the 2021 versions, Intuit also plans to stop selling several products to United States (US) new subscribers after July 31, 2024. Thus, we will no longer sell new subscriptions for the following products:

QuickBooks Desktop Pro Plus
QuickBooks Desktop Premier Plus
QuickBooks Desktop Mac Plus
QuickBooks Desktop Enhanced Payroll

Meanwhile, existing users will not be impacted and can continue to renew their subscriptions after the specified date. For more details, please see this article: Can't buy QuickBooks Desktop as a new US subscriber.

If you have additional questions about the provided updates, please don't hesitate to get back on this thread. I'd be glad to share additional details about these.

H

Hazel4Author

Thank you for the information.

So, if I'm understanding correctly, I have the Premier Plus Subscription and I will not be impacted this? (I upgrade each year when QB introduces new versions). QB will continue to put out annual updates for the desktop versions and keep payroll subscriptions going for existing customers...correct?

S

Sherrie_F

Hello there, @Hazel4.

Yes, you won't be affected by the discontinuation as you mentioned that you're constantly updating yours yearly.

QuickBooks will continue to release annual updates for desktop versions and maintain payroll subscriptions for existing customers.

Additionally, here's a resource you can browse through for you to be able to have the latest payroll update (22408) as well as earlier release updates: Get the latest payroll news and updates in QuickBooks Desktop Payroll.

If you still need anything about payroll updates in QuickBooks Desktop (QBDT), feel free to let me know. I'd be glad to assist you at any time. Have a good one.

4

4Gal

@Hazel4

How many employee do you need to manage their payroll?

You can use QB Desktop 2024 Pro Plus or Premier Plus + Enhanced Payroll until 2027.

2

We have QB Desktop Pro 2024. We received an email that we had to review and accept the Enhanced version in 15 days. But, when I log into my account under new products, I only see that we updated our Desktop Pro 2024 on 4/11/24. But, there are no new products to "review and accept". I am very confused. Is Intuit wanting me to switch to the online version? I can do that, but the reason we have the desktop version is because our internet access is hit or miss. I cannot rely on our Internet access to run payroll. (sadly)

MorganB

Hey there, Arkansas.

Thanks for joining this thread. I'm happy to point you in the right direction regarding these QuickBooks Desktop Payroll updates.

To answer your question, yes, the notification you're receiving does sound like it's providing info about migrating your Desktop Payroll to the Online version.

You can find out more to see if this would be the right move for you and your business by viewing this page: Get more done with QuickBooks Online Payroll. For even more details, I recommend contacting the number provided in the previous link to speak with an agent about to Online version of Payroll.

If you have any other questions, please don't hesitate to drop a comment below. I'll be here to lend a hand.

M

MBMD

I am trying to find out if QB is discontinuing (on 7-31-24) new purchases of the ASSISTED PAYROLL, or only the ENCHANCED PAYROLL

4

4Gal

@MBMD

As I know, they only offer Assisted Payroll for QB Desktop Enterprise Platinum. You can purchase it via a partner to get a perpetual discount on renewals if required. If you are using QB Desktop Pro Plus or Premier Plus, you can still purchase new Enhanced Payroll subscription until September 30.

M

MBMD

I have assisted payroll with advantage plan and I am running Desktop Pro Plus.

I am helping another company who currently uses Premier Plus, but currently uses an outside payroll service and trying to decide if they need to purchase QB DESKTOP ASSISTED payroll now, or can wait until year end/new year.

And I actually can't even find a description of what assisted with advantage plan even has compared to other payroll options, but I used enhanced before and assisted is a better option for us/them.

K

kuehl87

I brought this crazy note (see red text underlined) to the attention of the Ivory Tower at Intuit.

And, there response was "silence"

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