Is my account on hold for lack of payment, how do I update my payment information

Thanks for sharing your concerns about your account status and how to update your payment information in the forum. I'll impart insight and guidelines for viewing your subscription info and updating your payment information in QuickBooks Online.

To keep your account active, we will set up your card on a billing cycle. You can choose to pay monthly or save 10% with annual billing.

If your account becomes inactive and you want to resubscribe, you have to use the same payment method and billing frequency you had on your previous subscription. You can switch to a different payment method and billing frequency after resubscribing.

Here are the steps on how to view your subscription info:

1. Sign in to QuickBooks Online as a primary admin.
2. Go to Settings ⚙️, then Subscriptions and Billing.
3. Review the information in each section.

• To view payment history: In the QuickBooks Online tile, select View payment history. Your billing history shows the last (6) six months' bills.

To get the complete instructions for updating your payment information, please refer to this article: Manage billing, payment, and subscription info in QuickBooks Online.

I'm adding these articles you can use in the future:

• Upgrade or downgrade your QuickBooks Online subscription.
• Enter and manage expenses in QuickBooks Online.

If you have more questions about managing tasks in QuickBooks Online, post them here in the forum. I'll be sure to answer them in any way possible. Have a great day ahead!