Is Payroll currently down? I can't get the Payroll tab to load in Quickbooks Online.

It's nice to see you, @nigelturner. I'm here to provide you with some information and help you isolate the issue.

You may perform the basic browser troubleshooting to improve and speed up the performance of your browser. Cookies and caches may prevent you from using Payroll.

Here's how:
 

1. Restart your browser.
2. Log in to your account and use an incognito or private browser to visit the Payroll tab. To open a new private window, use the following keyboard shortcuts:
   
   Google Chrome: press Ctrl + Shift + N 
   Mozilla Firefox: press Ctrl + Shift + P
   Safari: press Command + Shift + N
    
3. If it works in the private browser, switch back to your regular browser and clear the cache. Log into your QuickBooks Online account and navigate to the Payroll tab.

You can refer to this article to learn how to view and print commonly used reports in your online payroll account.

If you have any further clarification about payroll preferences, I'll be here. Have a wonderful day!