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C
cholley7
October 2, 2023
Question

is payroll server down

  • October 2, 2023
  • 3 replies
  • 0 views
Original commenter did not share additional details

    3 replies

    M
    murph2131
    October 2, 2023

    I handle all the IT related tasks for our organization and I was just recently notified that payroll processing and quarterly returns are an issue, I would like some input on this as well.  Our internal systems are working normally and internet connectivity is not an issue either.   

    A
    ajvanvickle
    October 2, 2023

    I handle IT at our company as well and we're seeing the same thing here..  Server has been rebooted, Internet connectivity is fine, and no updates to apply.  Staff are seeing the error when processing any payroll or even checking for tax table updates.

    W
    Worksheet 1
    October 2, 2023

    Has anyone received an update when the payroll server will be back up?

      J
      jhiday
      October 2, 2023

      We are unable to process payroll as well and I submitted a ticket and still have not heard back from Quickbooks. 

      J
      JamesAndrewM
      October 2, 2023

      Hello there, everyone. Know that this is not the experience we want you to have.

       

      We're aware of this issue and are working to fix it as quickly as possible. For now, we encourage everyone to process or complete payroll processing at a later time. We'll ensure to attach this case to an investigation and share updates via email once we have them. To get real-time updates, you may visit this webpage and subscribe: status.quickbooks.intuit.com.

       

      We appreciate your patience while we're working on a resolution. If you have any further questions, please don't hesitate to reach out to us.

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