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Is there a way to create a direct deposit entry in a check register by hand? My quickbooks crashed after sending payroll to Intuit.

Forum|Forum|6 years ago
December 29, 2019
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After sending a payroll direct deposit to Quickbooks Payroll Service, Quickbooks Premier Profession 2019 crashed. The Deposit recorded in Quickbooks, but the associated payroll checks did not. I hand entered them, but the payment amount does not zero out in the check register. When I check the "Use Direct Deposit" check box in the Paycheck Detail and hit OK it still doesn't record as $0. So my check register is showing the amount of the check. All my other direct deposit payrolls show a green lightening bolt in the Payee. These do not. Any help would be appreciated.

QuickBooks Desktop

Best answer by AlcaeusF

Welcome and thanks for reaching out to the Community, @javde1.

Since those direct deposit (DD) paychecks are missing, they need to be recreated with zero dollar net pay. This will balance your check register and eliminate duplicate entries. Before doing so, you need to set up a DD offset payroll item first. This is necessary for recreating those paychecks that have already been sent to the employees' accounts but are missing in the register.

Here's how:

Open QuickBooks Desktop (QBDT) and go to the Lists menu at the top to get to the Payroll Item List.
Click the Payroll Item at the bottom and pick New.
Select Custom Setup and select Next.
Tick Deduction and select Next again.
Enter a name (i.e Direct Deposit Offset), then Next.
Leave the top two fields blank for the Agency for employee-paid liabilities, choose Direct Deposit Liabilities in the Liability Account field.
Hit Next and pick None in the Tax tracking type, then Next again.
Ensure there are no taxes selected and Next.
Set Calculate based on quantity to Neither and Next.
Set Gross vs. Net to net pay and select Next.
Leave the Default Rate and Limit fields blank and select Finish.

For more information about the process, consider checking out this article: Create a direct deposit offset item in QuickBooks Desktop Payroll.

Once done, you can now proceed on recreating those missing DD paychecks. Refer to this article for the detailed steps on how: Recreate a missing or voided direct deposit paycheck in QuickBooks Desktop Payroll.

Please let me know if you have any other concerns or issues, and I'll get back to you as soon as possible. I'm more than willing to assist. Have a wonderful weekend!