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December 23, 2023
Question

Is there a way to enter a custom unemployment insurance tax rate? For my state, there's only a drop down option, and my new rate isn't available to select.

  • December 23, 2023
  • 1 reply
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For the state of Maine, a new 2024 CSSF unemployment rate came out. The new rate isn't available to select in the payroll settings.

1 reply

December 23, 2023

Hello there, @hannah-coastline.

 

I'm here to help you update your unemployment tax rate in QuickBooks Online.

 

The option for the new rate will be available in your QuickBooks on January 1, 2024. 

 

On January, if you still can't see the new rate from the dropdown, you can send your notice to QuickBooks to help you update your account.

 

Here's how:

 

  1. Handwrite your Federal Employer Identification Number (EIN) on the first page of your tax notice. If you have more than one notice of discrepancy, send each one separately.
  2. Upload your notice by going to Taxes, then select Payroll tax.
  3. Select Resources.
  4. Select Tax Notice.
  5. Follow the on-screen steps to send your notice to us.

 

Here is an article for the detailed steps: Send in your payroll tax notice. It also contains the steps to check the status of your notices and common questions about sending notices to QuickBooks.

 

Let me know if you have questions about updating unemployment tax rate in QuickBooks Online. I'm always here to help. Have a great day.