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spurbecksgrocery
July 23, 2023
Question

It looks like my Payroll is showing up twice, once from the quickbook Payroll and again from my bank withdrawls. How do I resolve this?

  • July 23, 2023
  • 1 reply
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1 reply

G
GlinetteC
July 23, 2023

I can assist you in resolving your duplicate payroll concerns, spurbecksgrocery.

 

I'll provide you with a list of common factors that may be causing duplicate payroll expenses in QuickBooks Online Payroll.

 

Here are the primary causes:

  • Another check was generated during the same pay period.
  • The system erroneously included them (due to incorrect payroll mapping).
  • The Online Banking system adds entries.

 

If you've created another check within the same pay period, you can review the Paycheck history report and what the checks are for. 

 

Here's how: 

 

  1. Go to the Reports page, 
  2. Then search for Paycheck history in the search box. 

 

If these are duplicates, you can run the Profit and Loss report and proceed to delete them.

 

To access the entry:

  1. Click on the corresponding amount to redirect you to the Paycheck list page.
  2. Locate the duplicate checks and mark them for deletion.
  3. Click on the Delete option to remove them from your records.

 

It is also possible that the Online Banking feature automatically included these transactions. Instead of being matched, the system might have added them. In this scenario, you can undo those entries or exclude them:

 

Here's how:

 

  1. Navigate the Banking page, then click the connected bank's widget.
  2. Go to the Categorized tab.
  3. Check those added checks, then click Undo. 

 

The entries should be included in the For review tab now. All you need to do is click on each entry and choose Find match. Locate the corresponding entry in QuickBooks and match the transactions. If you prefer not to include these, you can exclude them by checking the boxes next to them and then selecting the Exclude option.

 

I'm adding this link to guide you with paying and filing taxes in QBO: Pay and file payroll taxes and forms in Online Payroll.

 

You can reply to this thread if you need further assistance managing payroll in QuickBooks. I'm always around to help.

S
spurbecksgroceryAuthor
July 24, 2023

Thank you, I have undone the categories and that helped! However it looks like it will not match.  Do you think this is because Quickbooks shows the gross wages for employee and my bank is reporting the net pay and the taxes separately?  Is my best option to simply exclude these (as we use Quickbooks payroll anyway?)

C
Carneil_C
July 25, 2023

Thanks for your reply, @spurbecksgrocery. I'll lay down additional steps to fix your payroll entries.

 

I appreciate you for following the steps provided by my colleague. Since those won't match, You'll want to check if the bank account used from your settings is correct to ensure your transactions are posted accurately.

 

Here's how you can verify it: 

 

  1. Go to the Gear icon, and choose Payroll Settings.
  2. From there, click Accounting.
  3. On the Accounting Preferences window, select the appropriate bank to be used.
  4. Hit Save and Close.

 

Moreover, I agree that you can exclude them moving forward. Thus, on the payroll side, if you want to reconcile in the future, it's best to seek professional guidance from your accountant for the accuracy of your books.

 

For further guidance about organizing your transactions, please visit this article: Categorize online bank transactions in QuickBooks Online.

 

Various reports can help you manage your employees in the future. To view a list, here's an article you'll want to check: Run payroll reports in QuickBooks Online Payroll.

 

Please know that you can always reply to this thread if you still have clarifications about this concern or other payroll-related queries. Don't hesitate to reach out anytime. Take care always.

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