It took QB online 4 months to get my payroll working. Then it failed to pay my taxes after the first month paying. Now it never pays my Arizona payroll tax automatic.

Ensuring your Arizona payroll tax is paid on time is critical to running a business, Keith.

It's our top priority to ensure that all your taxes are filed accurately and timely. We understand the importance of staying compliant with the tax regulations and avoiding penalties or legal issues arising from non-payment or late payment. That's why we always strive to provide the necessary guidance and support to ensure your tax payments are processed correctly and on time.

There are several factors that could be causing your Arizona payroll tax not to be paid automatically in QuickBooks Online. Firstly, ensuring that you have enabled the E-Pay feature in QuickBooks Online and appropriately set up your bank account for automatic payments is essential. To do this, navigate to the Taxes menu, select Payroll Tax, and make sure your Automated taxes and forms is On. If not, let's click the Change setting, and under Taxes and forms, mark-check the Automate taxes and forms box, then click Save and Done. From there, you can follow the prompts to set up your bank account for automatic payments. 
 

Another essential factor to check is your tax payment schedule. You should ensure the payment schedule is correctly set up in QuickBooks Online, depending on your business's specific needs and requirements. If you need help setting up your payment schedule, consult the Arizona Department of Revenue's website or contact their customer support team for assistance. 
 

To verify the tax deposit schedule, here's how:

1. From the Gear icon, select Payroll Settings.
2. View the federal or state tax deposit schedule.
3. If you'd like to update it, click Edit.
4. Select the new filing and deposit schedule. Then, select an effective date.
5. Click Save.

Review this guide, E-File and E-Pay, for reference and details on how to do this.

If you have thoroughly reviewed all the necessary settings related to Arizona payroll tax payment in QuickBooks Online and are still facing any issues, then the best action would be to contact our support team for further assistance. Our team will be more than happy to help you identify and resolve the issue that you are facing. Please don't hesitate to reach out to us for any further queries or concerns regarding the payroll tax payment process.
 

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human," then press Enter.
3. Look for I still need a human and click on it.
4. Tap Get help from a human or Contact Support Team.
5. Select between Send a message, Schedule an appointment, or Get a callback.

See this article for our operating hours: QuickBooks Online Support. It includes the schedule so that you can call us at your convenience.

In the meantime, let me also share these payroll-related articles for additional reference: 

• Payroll Tax Compliance Links
• Run Payroll Reports

I'm also sharing this article if you need help finding your tax information or past tax payments in QuickBooks Online Payroll: Access payroll tax forms and tax payments.

Feel free to come back if you need any help along the way. It's my priority that you get this e-file automation successfully. Have a splendid day!