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Scott13
January 3, 2024
Question

Maine CSSF rate needs to be updated!

  • January 3, 2024
  • 3 replies
  • 0 views

Hey Quickbooks -- the state of Maine Department of Labor announced a change in the CSSF Assessment Rate for 2024, increasing to 0.13% from 0.07%.  As you know, we are unable to manually change this in our payroll setup, so please make this change in Quickbooks Payroll as soon as possible.  Thank you!!!

    3 replies

    AlcaeusF
    AlcaeusF
    January 3, 2024

    Hello Scott, 

     

    Thank you for dropping by here in the Community. I'm here to share information about the Maine CSSF rate in QuickBooks Desktop.

     

    QuickBooks provides payroll updates to QuickBooks Desktop Payroll subscribers. These updates include current and accurate rates and calculations for supported state and federal tax tables, payroll tax forms, and e-file and pay options.

     

    I recommend running the payroll update to ensure you have the latest release for the tax table. Here's how:

     

    1. Access your company file.
    2. Click the Employees tab at the top menu bar.
    3. Select Get Payroll Updates.
    4. Close and re-open QuickBooks.

     

    After performing the update, please review the rate to check if there are changes to the amount. If the problem persists, contact our Payroll Support Team for further assistance. Our Customer Support Team for Basic and Enhanced is available from 6 AM - 6 PM PT (Monday - Friday). For Assisted Payroll, any time, any day.

     

    See the steps to get a hold of a specialist:

     

    1. Open QuickBooks Desktop.
    2. Click the Help tab at the top menu bar.
    3. Select QuickBooks Desktop Help.
    4. Enter your concern, then hit Continue.
    5. Choose Get a callback. 

     

    Also, if you have QuickBooks Payroll and received a tax notice of discrepancy, it is crucial to take care of it promptly to avoid additional tax penalties, interest, or notices. I've included a link you can visit to learn what to do if you receive an IRS or state tax notice of discrepancy: Send in your payroll tax notice.

     

    Drop me a comment below if you have any other questions about payroll tax or updating tax rates. We'll be happy to help you some more.

     

    M
    Marty482
    January 3, 2024

    I am having the same problem, have run the update as you suggested, and no change occurred to the CSSF rate or the UPAF rate.  These absolutely need to be updated ASAP!

      P
      PSW5
      January 3, 2024

      I am having the same issue here.  Tried everything.  No help.

       

      R
      Rea_M
      January 3, 2024

      We appreciate both of you for letting us know about the outcome of the troubleshooting steps you did to resolve the Maine CSSF rate in QuickBooks Desktop (QBDT) Payroll, Marty, and PSW5. We encourage you to contact the next available support option to further investigate this matter.

       

      To do this, here's how:

       

      1. Open QuickBooks.
      2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
      3. Select Contact Us.
      4. Give a brief description of your issue, then select Continue.
      5. Sign in to your Intuit account, select Continue, and then Continue with my account. If you don't already have an account, make sure to Create a new account.
      6. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
      7. Select to chat with us or Have us call you.

       

      Additionally, QuickBooks offers a selection of reports that can help you manage your payroll and keep track of employee expenses. To guide you in customizing them to get the information you need, you can check out this article: Run payroll and employee reports.

       

      Please let us know in the comments if you have other payroll concerns or questions about state taxes in QBDT Payroll. We'll get back to you right away to assist you further. 

      M
      Mid-Coast Marine
      January 3, 2024

      I'm having the same trouble with my payroll as well. I've tried updating a few different times and the rates for the CSSF and UPAF stay the same. I finally submitted my payroll before the 5pm deadline tonight and figure I'll have to go back and figure out what the correct amount should be. It's a PITA for sure. Hope it gets updated ASAP!

      L
      LynneClark
      January 11, 2024

      I just got an email from Intuit with an update for the CSSF rate. I think we have you to thank for them getting it done as quickly as they did. Thank you!

      S
      Scott13Author
      January 11, 2024

      Yes, the rate is finally updated!!  You're welcome, as I was happy to push them! 

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