I’m here to help so your mandatory 24-hour sick leave in CA will show up on your paychecks, @beveee.
You’ll want to make sure this sick leave policy is set up properly in your employees’ profiles. This way, sick pay hours will reflect on your payroll.
Here’s how:
Go to the Payroll menu, then select Employees.
Select employee’s name.
In the Pay section, select the Pencil icon.
Under How much do you pay [employee]?, select Edit or + Add additional pay types (like overtime and sick pay).
Under Time off pay policies, go to the Sick pay section. Make sure the mandatory 24-hour sick leave is added. Otherwise, click Add new sick pay policy.
Select Save, then Done.
On the other hand, you can perform some troubleshooting steps if the said policy is already set up in QuickBooks.
First, try to open your QuickBooks account using an incognito or private window for testing. You can use these shortcuts keys for quick navigation:
Google Chrome: Ctrl + Shift + N
Safari 11 or newer: ⌘ + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
If you can view the policy on your paychecks, get back to your regular browser and clear its cache to start fresh. You can also use other supported browsers as an alternative.
I’ve added this reference in case you need to update your existing policy or want to add more time off in the program: Set up and track time off in payroll.
If you have any other payroll questions or concerns, please don’t hesitate to add a comment below. I'll be here. Always take care!