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October 20, 2024
Question

Mileage not tracking again, I have had to add trips for the last 2 weeks, was working great now not at all, even turning on tracker manually does not save

  • October 20, 2024
  • 1 reply
  • 0 views
auto track not working, manual track not working, i have to go in each day and estimate mileage, this is not what im paying for.

1 reply

October 20, 2024

Let's work together to address the mileage tracking issues you're encountering in QuickBooks Self-Employed (QBSE), chadb.

 

Let's ensure that your Auto-Tracking is enabled and check your device's location settings to allow the app to run in the background for accurate tracking. If everything looks good, consider updating your mobile app and avoid connecting to a Wi-Fi hotspot while driving, as it can disrupt trip recording.

 

Moreover, if the issue persists, you can follow Step 5 to Step 9 of this article for more troubleshooting steps: Fix mileage tracking issues in the QuickBooks Self-Employed.

 

I'll also attach this link to find out what to do for trips that weren't added: Manually track mileage in QuickBooks Self-Employed.

 

If you have other concerns besides tracking mileage in QuickBooks, please let us know by leaving a comment below. We'd be more than willing to lend you a hand. Stay safe!