Mileage tracking is on and set to auto and app is set to update in the background. Mileage stopped tracking August 27 until today?

I can provide some steps to get your auto mileage tracking work, mike479.

When you track mileage with QuickBooks Online (QBO), it automatically records your work trips. If you see inaccurate trips on your phone or tablet, we can perform some steps to fix this.

To begin, review the general location settings on your phone or tablet. Make sure the QuickBooks mobile app can run in the background. This way, it will track trips even when it is not open and active on your screen.

Here's how:

1. Proceed to your iPhone or iPad's Settings.
2. Scroll down and choose the QuickBooks app.
3. Click Location and then select Always.
4. Turn on the Motion & Fitness, Background App Refresh, and Cellular Data options.
5. Close your settings.
6. If you see a message about background location use, select Always Allow. 

Your device and app are now set up to track trips in the background. Switching to a different app shouldn't interrupt mileage tracking. 

If you're using an Android, Use Google's steps to ensure QuickBooks can run in the background since Android devices have slightly different operating systems, the steps vary by device.

Then, disconnect your hotspot while driving. This way, it will not interfere with the trip recording accurately. If the issue persists, please see Step 4 and so on in this article: Fix mileage tracking issues in the QuickBooks Online mobile app.

Moreover, let me share this resource to help record business miles for one or more vehicles in QuickBooks: Automatically track mileage. It includes steps on how to review, edit, or export trips.

Just reply to this post and I'll get back to you. I want to ensure this is resolved. Keep safe and have a pleasant day!