Mismatched Q4 2020 941 Filings in Intuit: Duplicate EIN Use & Discrepancy in Reported Payroll Amounts

I recognize how important this matter is and want to make sure it’ll taken care of, @aysha2023.

Since this situation requires personal information to check everything up, it’s best to contact our Payroll Support team again and explain it in detail. You can provide them with the evidence you’ve gathered. Our representatives can give you advice tailored to your circumstances and take corrective action to get this settled.

Before that, take a glimpse at our support hours so you’ll receive responses quickly. Then, you can follow the steps below to connect with us:

1. Sign in to your QuickBooks Online account.
2. Go to the Help (?) menu.
3. Select the Search tab, then click Contact Us.
4. Enter your brief concern in the field.
5. Tap Continue.
6. Click the Chat or Callback option.

Here’s an illuminating guide to learn how the program populates each line and an equivalent report from your payroll: How QuickBooks populates Form 941.

I appreciate your time in reaching out to the Community for assistance. If you have other payroll concerns or any related questions, please feel welcome to add comments or post a new one. I’m always ready to help.