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Deanna85
January 12, 2025
Question

Missing 940 and W-2

  • January 12, 2025
  • 2 replies
  • 0 views

I have used Quickbooks Online Payroll for 10 years to file payroll taxes. This year, a 940 was not generated. I was able to pay the tax associated with it, but the form is no there to be filed. Additionally, my W-2 does not show up either. Please advise. I have emptied cookies/cache. The emails that I receive from quickbooks with reminders of forms to be filed do not mention my 940 or W2. This is unsettling. Please advise. 

2 replies

A
AdonL
January 12, 2025

Prompt access to your tax forms ensures timely filing and compliance with IRS regulations, Deanna85. Let me point you toward the best resource.

 

To ensure your concern about missing 940 and W2 forms will be taken care of, we recommend contacting our QuickBooks Online (QBO) Payroll Live Support Team. They have specialized tools to investigate this unusual occurrence while maintaining your privacy.

 

Here's how you can reach out to them:

 

  1. Click the Help icon.
  2. Select the Search icon.
  3. Type in a short description of your payroll concern in the search field and press the Enter key on your keyboard.
  4. Click Contact Us.
  5. Choose either Callback or Chat to connect with us.

 

Meanwhile, I'll be adding a few articles to provide you instant visibility into your payroll totals, detailed employee tax breakdowns, contributions, and access to historical payroll records:

 

 

Our team is committed to providing the necessary tools and resources to help you remain compliant with tax regulations. Comment below if you need further assistance managing your payroll records or preparing tax forms in QBO Payroll. We're here to support you every step of the way.

N
nspica
January 14, 2025

I found my W-2. Was in a different area but I am still not finding the 940 or the 4th Qtr 941 forms to print and file. Anyone found them yet?

A
AnneMariee
January 14, 2025

Thank you for following up, nspica! It's also nice to hear you found your W-2.

 

We noticed that you posted a similar query twice, and I wanted to let you know that my colleague addressed your question in an earlier response. You can access it by clicking this link: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-did-not-generate-4th-quarter-941-and-year-end-940/01/1522387#M135055.

 

If you have any further questions or need additional assistance, please do not hesitate to let us know. We're genuinely here to support you and are dedicated to resolving your concerns swiftly and thoroughly through this tax season.

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