Skip to main content
S
sjkl321
December 15, 2023
Solved

Missing attachment in paystub

  • December 15, 2023
  • 2 replies
  • 0 views

I am sending a paystub to the employees, but the attached PDF file is missing. When I sent it, I could check the sign of instant disconnection, is there a solution? I've used it well before, but I've been infected with a quickbook scam. So I proceeded with the format, and I think there's something wrong in the process.

Best answer by GenmarieM

Hello there, @sjkl321.

 

Let me share some details on attaching a PDF file when sending pay stubs to your employee in QuickBooks Desktop (QBDT).

 

It is important to ensure that the QuickBooks Desktop software is updated to the most recent release and also check if you have the latest version of Adobe Acrobat Reader. This is because QuickBooks Desktop uses Adobe to convert pay stubs into PDFs.

 

Moreover, I'm adding this helpful article for more details about common issues related to QuickBooks Document Center: QuickBooks Document Center: FAQs and common issues.

 

Come back to this post if you have concern or follow-up questions about attaching documents in QuickBooks Desktop. I'll be here to lend a helping hand.

2 replies

G
GenmarieMAnswer
December 15, 2023

Hello there, @sjkl321.

 

Let me share some details on attaching a PDF file when sending pay stubs to your employee in QuickBooks Desktop (QBDT).

 

It is important to ensure that the QuickBooks Desktop software is updated to the most recent release and also check if you have the latest version of Adobe Acrobat Reader. This is because QuickBooks Desktop uses Adobe to convert pay stubs into PDFs.

 

Moreover, I'm adding this helpful article for more details about common issues related to QuickBooks Document Center: QuickBooks Document Center: FAQs and common issues.

 

Come back to this post if you have concern or follow-up questions about attaching documents in QuickBooks Desktop. I'll be here to lend a helping hand.

J
Janitziocardenas
March 7, 2024

Where is my paystubs 

MariaSoledadG
MariaSoledadG
March 7, 2024

Let me guide you on where to check for your paystubs, Janitzio.

 

If you're an employee and have received a printed paycheck, you'll be able to find the pay stub attached to the paycheck. 

 

However, if this is an electronic payment delivery, you'll be able to access the pay statement through your workforce. All you need is an email invite from your employer. 

 

After that you can now set up your account, and view your paycheck details in your Workforce account. To view or download your paystubs, check out the steps outlined below:

 

  1. If you haven't yet, set up your Workforce account.
  2. Sign in to workforce.intuit.com. 
  3. Select Paychecks.
  4. Select the appropriate date range. You can view multiple paychecks up to one year at a time.
  5. Do one of the following:
    • Select Download on the pay stub you want to download.
    • Select a pay stub to open and view, then download or print it.
    • To download all your pay stubs at once: select Download all (this option isn't available for everyone).

 

However, if you haven't received an invite, make sure to request it from your employer. 

 

Furthermore, learn how you can view your W-2 copies and other copies from QuickBooks Workforce. I've added this article for reference: View and Print your W-2s and Other Documents in QuickBooks Workforce.

 

Let me know if you have any questions when accessing your pay stub. The Community is always here to get you covered. Have a nice day!

Terms & ConditionsAccessibility statement