Missing paycheck

Thank you for turning to the Community about your concern, HI73.

When reconciling an account, you'll have to match all your cash flows on your bank statement with your entries in QuickBooks Online (QBO). You shouldn't make a check with this year's paycheck date because the actual check was given last year (to match the one issued the previous year).

To rectify the issue, we'll need to create a journal entry to reflect last year's transaction. I also suggest consulting your accountant to determine the debit and credit accounts to use.

When you have the complete details, let's go ahead and track the entry. Here's how:

1. In your company, tap New and select Journal entry.
2. On the first line, choose the category from the Account field and enter the amount in the correct column.
3. On the next line, select the other account you're moving money to or from, and then input the paycheck amount in the correct field.
4. From there, review the figures, which should have the same amount in the Credit column on one line and the Debit column on the other.
5. Press Save and new or Save and close button.

For additional information, I've included a link that will walk you through the process of balancing your account: Reconcile an account in QuickBooks Online.

In addition, these links contain solutions on how to troubleshoot reconciliation discrepancies and articles to help you carry out your accounting activities seamlessly.

• Fix issues the first time you reconcile an account in QuickBooks Online 
• Fix issues for accounts you've reconciled in the past  
• Fix issues at the end of a reconciliation 
• Community page. 

Keep in touch if you have other QuickBooks concerns or additional questions about reconciling your account. I'll get back to you and make sure you're taken care of.