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Veronica 1
Jul 22, 2024 12:25 PM UTC
Question

Missing Payroll Direct Deposit

I am unable to reconcile my checking account due to a missing Intuit Direct Deposit in my QB desktop bank register. Payroll is run through QB Desktop Premier. Not sure how this went missing. How do I get the info back into the register?

I can see the missing amount in Payroll Summary Report.

1 reply

Candice C
Candice C
Jul 22, 2024 3:23 PM UTC

Good morning, @Veronica 1. 

 

Welcome to the Community! I'd be more than happy to provide you with some details about a missing direct deposit. 

 

If you use Assisted Payroll and you're missing a paycheck, try sending a zero payroll to restore the paycheck. If the paycheck isn't there or the missing paycheck is from a prior quarter, then follow the steps of contacting our Customer Support Team. 

 

If you're using any other version, please use the instructions listed on this guide to resolve the issue: Recreate a missing paycheck. 

 

I hope this helps. I'm only a post away if you need me again. Take care! 

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