Skip to main content
P
PPH01719
September 7, 2022
Question

Multiple payroll items are not deducting for some employees

  • September 7, 2022
  • 1 reply
  • 0 views

I have went through all discussions, checked payroll item setup and accrual settings, etc.  The same payroll item used for two different employees deducted for one and not the other, their settings are the same.  Are there any other setting that may need to be checked?  

1 reply

Candice C
Candice C
September 7, 2022

Greetings, @PPH01719. 

 

Welcome to the Community! Let's work together so that the other employee will have the payroll items deducted. 

 

Before digging further, I'd like to gather some additional screenshots from you to ensure of the set up on our end. Can you provide us with this information? 

 

This will help us determine the best solution for your business. You can also try making sure your QuickBooks is up-to-date as a troubleshooting step to narrow down the problem. 

 

I'll be just around the corner when you're ready!

P
PPH01719Author
September 7, 2022

What kind of screenshots do you want?  I have verified the payroll items and employee files as well as paycheck detail.  All is as it should be.  Some payroll items are not deducting sick or vacation for some employees.  What else can I check? 

A
Archie_B
September 7, 2022

Thank you for getting back to us, PPH01719. Allow me to share some steps for resolving tax calculation issues when creating paychecks in QuickBooks Desktop.

 

First, make sure you update QuickBooks Desktop to the latest release. Then, download and install the most recent payroll tax table update to ensure that your paycheck calculations are correct. 

Here's how: 

 

  1. Go to Employees menu, then select Get Payroll Updates.
  2. Hit the Download Entire Update checkbox.
  3. Click on Download Latest Update. When the download is finished, an informational window appears.

 

If you're in the middle of creating an employee's paycheck, you can return to that process and revert the paycheck details to refresh and sync all payroll tax information from recent updates.

 

Like this:

 

  1. Go to the Payroll Center, then hit Pay Employees tab.
  2. Click Start Scheduled Payroll or Start Unscheduled Payroll.
  3. Make sure the dates are correct.
  4. If you notice that the name of the employee is highlighted in yellow, right-click on the employee name and select Revert Paychecks.
  5. Click on Open Paycheck Detail and enter the hours or salary amount.
  6. Check if the taxes are already calculating.
  7. Proceed to creating the paychecks like you normally would.

 

Here are some articles for more details:

 

 

If you have any additional questions about payroll taxes, kindly let me know. I'd be happy to assist. Wishing you and your business continued success.

Terms & ConditionsAccessibility statement