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918reddirt
December 12, 2022
Question

My Account rep went to switch the quickbooks online liscence over to me to do all the book keeping and when he did it made me fill out a power of attorney form. Which I uploaded and submitted into quickbooks same day.

  • December 12, 2022
  • 1 reply
  • 0 views

This stopped our payroll completely. I had to write manual checks for my employees who are set up for direct deposit, my taxes were not filed with the state either. I am unsure how to correct this in quickbooks, and my employees still can't receive their payroll this week via direct deposit once again. How can I fix this?

1 reply

JessT
JessT
December 12, 2022

Hi 918reddirt,

 

Payroll is very important in a business. Let me route you to the team who can help you with this.

 

I'm going to let you contact our QB Desktop Payroll Support so they can check your account and provide instructions in order for you to run payroll. They have the tools to check this in a more secure environment.

 

  1. Click on Help.
  2. Choose QuickBooks Desktop Help.
  3. Choose Contact us.
  4. In the description field, enter a summary of the scenario and hit Continue.
  5. Click Message an agent.

 

You can also use the chat links in this article: Contact Payroll Support.

 

Let me know if you have other concerns with your payroll. Have a good one!

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