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September 4, 2024
Question

My direct deposits show canceled, I believe due to QuickBooks needing to verify the business account. Do I need to send the direct deposit again?

  • September 4, 2024
  • 1 reply
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1 reply

September 4, 2024

Yes, Sean. You'll resend the canceled direct deposit (DD) as it was unprocessed. Allow me to add more details regarding this matter so you can proceed with your task seamlessly.

 

Beforehand, please verify your business bank account to ensure you can successfully process DD with QuickBooks Online Payroll. Also, delete the canceled or unprocessed DD paychecks before resending them.

 

Here's how:

 

  1. Head to Payroll on the left pane.
  2. Select Employees, then the Paycheck list.
  3. Locate the DD paychecks from the list and click the dropdown from the Action column.
  4. Pick Delete, then Yes to confirm.

 

Finally, utilize this article as a reference once you're ready to pay your employees: Create and run your payroll.

 

However, I recommend contacting our payroll support team if you need further assistance with canceled or unprocessed DD paychecks. They can guide you thoroughly as they have all the necessary tools and expertise.

 

On the other hand, you might want to review this material to learn about the different reports you can generate to have an overview of your payroll data: Run payroll reports.

 

We're all ears in the Community for questions or clarifications when processing direct deposits in QuickBooks Online Payroll. You can add a reply to this post to update us in the forum.