I would love to help you resolve this issue. To ensure that I can provide you an accurate solution, can you tell me more about the changes on the pay stub of your employee?
These guides might have something that can help you isolate this case too. They contain the steps and processes on how to manage your paychecks, pay stubs, W-2s, and other employment information.
Although, I'd also like to have a go at helping you over the phone. You can request a callback by going to the Help menu in your QuickBooks Online account. This way, one of our representative can contact your at your convenience. Here's how to do it:
Go to the Help icon.
Select Talk to a human.
Enter "Talk to a human" again in the search bar.
Choose I still need a human, then click Contact us.
Select Get a callback.
If you need some resources in accomplishing your other tasks, you can visit our Help Article page.
I'm just a post away if you have any other concerns or questions. Stay safe and have a great rest of the day.