My employees are not getting sick pay credit each paycheck. How do I correct this?

Hello there, @jwkii.

We thank you for taking the initiative to reach out here in the Community space. As we read your post, it looks like this has something to do with your current setup inside your QuickBooks Online (QBO) Payroll. You'd want to check and ensure you've added the sick pay, and in case you haven't. We'll gladly input the steps below to get you going:

1. Go to Payroll, then Employees.
2. Select your employee.
3. From Pay types, select Start or Edit.
4. Scroll down to the Time off policies section. From the Paid time off, Unpaid time off, Sick Pay, or Vacation Pay ▼ dropdown, select Add new [time off pay] policy.
5. Complete the on-screen fields to create your policy, then select Save.
6. When finished, select Save.

You can visit this page for more information: Set up and track time off in payroll.

Moreover, we'd also recommend checking these articles to help you manage employee information, and run reports to ensure data stays accurate:

• Edit or change employee info in payroll.
• Run reports in QuickBooks Online.

@jwkii, we're open 24/7 if you need further assistance rectifying this. Feel free to post here again, and we'll make sure to get back to you as soon as possible. Stay safe, and have a nice day!