My employees cant track time using the workforce app.

I know how you can enable your employees to track time using the workforce app, alessio.

When using QuickBooks Workforce, your admin or manager must grant Mobile Time Entry permission to use the app if you encounter clock-in or out issues. Here's how:

1. Your admin needs to go into the web dashboard and select My Team.
2. Open the team member profile and click Permissions.
3. Turn on Mobile time entry.
4. Once you sync, you should be able to start tracking time on the app.

A possible reason preventing your employees from clocking in or out or editing time is if the admin approved time for approval on a current or future date. Here's how you can fix this:

1. Work with your manager or admin to have them unapprove or reject your submission. 
2. Then ,you can add or edit time, clock in or out, or sync your device.

Furthermore, check out this link for guided steps in fixing issues using the QuickBooks Workforce app: Troubleshoot QuickBooks Workforce (formerly QuickBooks Time mobile app).

I'll also add this article to help you integrate Workforce to QuickBooks Online: Set up QuickBooks Time in QuickBooks Online or QuickBooks Online Payroll.

Comment below if you have additional questions about managing your Workforce app. I'll be around to help. Have a great day!