My mileage is not accurate...not sure what to do?

I can help get your mileage tracked accurately, thorisingpapa.

Your device’s setting is a significant factor that can affect the performance of the mileage tracker in the QuickBooks application. To correct the information, make sure the auto-tracking is on in the QuickBooks mobile app.

Here are the steps to do it:

On iOS (iPhone and iPad)
 

1. Select the Menu.
2. Click All.
3. Choose Mileage.
4. Select Auto-track your miles.
5. Follow Allow location access on-screen instructions.

On an Android phone or tablet

1. Go to the Menu.
2. Select Mileage.
3. Turn on the Auto-tracking switch.
4. Give QuickBooks permission to track your location. This will vary depending on your Android Operating System.

Then, review the general location settings on your device. Please ensure the app can run in the background so it won’t only track trips when it's open and active on your screen.

Furthermore, cut off your hotspot while driving. If it's connected, it can interfere with the trip recording accurately.

This reference provides additional tips on what to do if you have issues tracking your work trips: Fix mileage tracking issues in the QuickBooks Online mobile app.

You can also read these articles to help manage your vehicles and your journeys when you reach your destination:

• Automatically track mileage 
• Set up vehicles and mileage tracking in the QuickBooks Online mobile app

Please let me know if you require any further assistance with operating your mileage in the program. I'm always available to help and ensure that everything is resolved.