Skip to main content
H
harriet9
March 2, 2024
Solved

My pay periods no longer reflect the correct dates. How do I correct the dates of a pay period prior to submitting payroll?

  • March 2, 2024
  • 2 replies
  • 0 views
Ex: Pay period should be two weeks from Saturday to Friday. (2/10-22/2024), but Quickbooks is only offering me the choice of 2/10-23/2024.
Best answer by RCV

I'm actually stuck in the "Run Payroll" page and haven't submitted the paycheck yet. I've attached a screenshot of where I am. Is it possible to delete the data I've already inputted and start over? Thanks!


Let me help you submit your paychecks in QuickBooks Online (QBO), harriet9.

 

We appreciate you for providing a screenshot to help us better isolate the issue. If you've been stuck on the Run Payroll page and is not working for you to correct the dates on the paychecks, we can perform basic troubleshooting. This way, you can access your QBO with a clean slate. To begin, access your company in an incognito or private browser. Use these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

Once everything is ready, create and run payroll again. If you're able to get through, go back to your main browser and clear the cache if it is now showing correctly. You can also use other supported browsers as an alternative except for Internet Explorer.

 

If not, we can delete the paychecks to remove them from your payroll as long as you haven't sent your payroll to us yet. Here's how:

 

  1. Go to Payroll, then Employees.
  2. Select Paycheck list.
  3. Select the paycheck(s) you'd like to delete or void, then select Edit, Delete, or Void.
  4. Select Yes.

 

If you are unable to make the change, you'll see a message explaining why. Please contact us for help with the paycheck. To learn more about what can and cannot be edited on a paycheck in QBO, please refer to this article: Edit or delete paychecks in Online Payroll.

 

Once done, create paychecks for your employees using their updated pay schedules. This way, you'll be able to report their payroll and tax info to the appropriate agencies timely. 

 

Let me know in the comment section if you have any concerns about running and submitting paychecks. I'm always here to help. Stay safe!

2 replies

I
IrizA
March 2, 2024

I know a way to change your pay period, harriet9. 

 

In QuickBooks Online (QBO), you can edit your payroll within the Payroll menu. You can also tick it if you'd like to apply it with your other employers. 

 

Here's how: 

 

  1. Go to the Payroll menu located at the left navigation panel and click Employees. 
  2. Select an employee.
  3. Under the Employment details section, click Edit.
  4. Press the Pencil icon right beside the Pay Schedule dropdown.  
  5. Choose a date in the Next Payday and End of Next Pay Period field. 
  6. (Optional) Tick the Use this pay schedule for employees you add after this one option if you'd like to apply it too to other employees.
  7. Once done, click Save. 
  8. If you don't have anything to change, click Save once again. 

 

You can also use this material for more information as you update pay schedules: Set up and manage payroll schedules. 

 

After everything is settled in the payroll schedules, you can now go and run your payroll. 

 

I'll be always here if you need some guidance when it comes to QuickBooks. Stay safe. 

H
harriet9Author
March 2, 2024

This is helpful, but unfortunately doesn't resolve my issue. The dates are correct in the Employment details section. This could just be a bug, but I need to issue accurate paystubs. Please advise. Thanks!

 

J
JamesAndrewM
March 2, 2024

Thanks for getting back to the thread, Harriet9. I'll chime in and share my thoughts about correcting pay periods in QuickBooks Online.

 

Correcting pay period dates may vary, depending on your QBO Payroll subscription and goal. If you need to fix an employee's pay period, refer to the following steps.

 

For QBOP Full Service, Core, Premium, and Elite: 

 

  1. Go to Workers, then select Employees. 
  2. Choose an employee's name and click the Edit (Pencil) icon beside Pay. 
  3. In the How often do you pay [employee]?, hit the Edit icon. 
  4. Enter the correct pay period ending frequency.
  5. Select Use this schedule for employees you add after the [employee] box. 
  6. Choose an option if the schedule will be updated for all employees listed. 
  7. Hit Continue and tap Done.

 

For Payroll Enhanced:

 

  1. Go to Settings, then pick Payroll Settings.
  2. Select Pay Schedules.
  3. Locate the pay period you want to modify, then click Edit.
  4. Choose the correct date and enter all required data. 
  5. Click OK.

 

For the complete steps, refer to this article: Set up and manage payroll schedules.

 

However, if you're correcting the pay period of a paycheck, this is currently unavailable. As a workaround, you can delete and recreate the paycheck. To do this, let's pull up the Paycheck List report.

 

Here's how:

 

  1. Go to the Reports menu, then type Paycheck List on the search bar.
  2. Select the Funnel icon drop-down to pick a date.
  3. Put a checkmark on the paychecks you need to erase, then click Delete.

 

Once done, recreate them with the correct pay periods:

 

  1. Go to the Workers menu, then select the Employees tab.
  2. Click Run Payroll and choose an employee.
  3. Enter the necessary information.
  4. Choose Preview Payroll, then Submit Payroll.

 

To learn more about what can and cannot be edited on a paycheck in QBO, please refer to this article: Edit or delete paychecks in Online Payroll.

 

Once done, create paychecks for your employees using their updated pay schedules. This way, you'll be able to report their payroll and tax info to the appropriate agencies timely. 

 

Let me know in the comment section if you have any concerns about editing employee data. I'm always here to help. Stay safe!

B
bobbieme
March 25, 2024

2/10/24-2/22/24 is not a full two weeks (only thirteen days). 

Our pay periods run 2/10/24-2/23/24, with payday being on 2/22/24

J
JuliaMikkaelaQ
March 25, 2024

Thanks for chiming in the thread, @bobbieme. Let me assist you on how you can correct the dates of a pay period effectively in QuickBooks Online (QBO).

 

In QuickBooks Online, you can correct and edit the pay date and the associated pay period by changing the pay schedule to your preferred date. You can follow the steps below for your guidance: 

 

  1. Go to the Payroll menu, then select Employees.
  2. Select an employee's name, then click the Edit button in the Employment details section.
  3. Click the Pencil icon in the Pay Schedule section or select the + Add pay schedule to create a new one.
  4. Select the Pay frequency.
  5. In the Next Payday field, select the pay date, then choose the last day of the pay period in the End of Next Pay Period field.
  6. Enter the Pay Schedule name.
  7. Once done, click Save.

 

After completing the steps above, you may now run your payroll using the updated pay schedules to pay your employees. 

 

Additionally, I would like to share this article about the available reports in QBO that you can use to verify your payroll information before filing taxes: Run payroll reports.

 

You can also set up and track time off, vacation, and sick pay for your employees within QuickBooks.

 

If you have any other payroll-related concerns or questions, please don't hesitate to let me know. I am always here to help. Have a great day ahead!

Terms & ConditionsAccessibility statement