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September 6, 2023
Question

My payroll data not exporting to Quickbooks online?

  • September 6, 2023
  • 1 reply
  • 0 views
All of a sudden my payroll is failing to export to QBs online. Any suggestions?

1 reply

Nicole_N
September 6, 2023

Hi there, Karen. I'll ensure you can export your payroll data successfully to your QuickBooks Online.

 

Before we proceed, can you tell me the exact problem you're having? Are you trying to export payroll data from QuickBooks or import them to QuickBooks? Did you receive any error messages while exporting your data? I appreciate any additional and exact information you could give.

 

In the meantime, let's access your account using an incognito or private window. Doing so will help us determine if this is a browser-related issue. You can also use other supported browsers to learn what browsers need for the best experience when using QuickBooks. You can use these shortcut keys to access a private window:
 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

After signing in, please export your data again. If it works, go back to your regular browser and clear its cache

 

I've added this article that can help you pull up an effective report to check your employees' year-to-date payroll amounts: Run payroll reports.


I'm always here ready to lend a hand if you have other concerns managing your payroll transactions. Have a good one and stay safe.