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userlanita
January 26, 2024
Question

My payroll has not been processed into our account

  • January 26, 2024
  • 1 reply
  • 0 views
Payroll says that it is processed in Quickbooks and I received an email saying it was processed, but my employees have not received their ACH.

1 reply

Tori B
Tori B
January 26, 2024

Hey there, @userlanita. 

 

Thanks for taking the time to reach out to the QuickBooks Community. 

 

For this concern, you'll need to connect with our Payroll Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. 

 

You can use the link I'm including below to connect with our team directly. 

 

 

Please don't hesitate to let me know if there is anything else I can assist you with. Take care! 

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