My payroll tab won't load. It shows for a second or tells me it can't complete the setup. How do I resolve this?

Good morning, @shcassidy-gmail-.

Thanks for reaching out to the QuickBooks Community for support. I hope your day is going great so far. 

For this one, let's try some basic troubleshooting steps, such as clearing the cache from your browser. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your payroll tab not loading. I'm including the links for all supported browsers that contain the steps to clear the cache below. 

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

After clearing the cache, please make sure to restart your browser so the changes can take effect. 

Once you've restarted the browser, go ahead and try opening the payroll tab again. 

That should do the trick. Let me know if this works for you. I'll keep an eye out for your reply. Chat with you soon!