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Lynn79
September 8, 2023
Question

My payroll tax payments and filngs are messed up. I spent over an hour on a chat yesterday and another hour on the phone. How can I reacy and Intuit Tax Specialist??

  • September 8, 2023
  • 1 reply
  • 0 views
I switched from QB Desktop Assisted Payroll to QBO Payroll Core in mid June.  My Q2 reports and payment are not calculating correctly.  I need assistance from someone who can help me, not a regular customer support agent.  I cannot spend more hours trying to get this resolved!  Someone was supposed to call me back today, but it's been crickets and I don't know how to reach them.

1 reply

S
SirielJeaB
September 9, 2023

Hello there, Lynn79! We are aware of the importance of calculating tax payments correctly. We hear your sentiments and understand your frustration regarding this crucial matter.

 

Dealing with the inconvenience caused by this issue is not what we want for you and your business. Rest assured that we're going to escalate your case to our Next Level Help Team. This team will review your comments and recent cases with support. They will contact you within 1-2 business days.

 

Please know that the Community is here 24/7 to help you. Don't hesitate to get back to us if anything else comes up. Keep safe!

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