My quickbooks is not working

I'm here to help you get back to business and work with QuickBooks seamlessly, @sblank111.

If I may ask, may I know what page are you currently in and what is not working? This way, I can gather enough resources and check for open investigations. For the time being, you can perform the basic troubleshooting which fixes the common issues while managing your QuickBooks Online (QBO) account.

First, sign in to QBO using a private window. In most cases, the stored cache on the regular browser you're using can affect your account's performance. To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If everything works fine, you can proceed with clearing your original browser's cache. You can also use another supported and up-to-date browser to narrow down the result.

Once done, you can check out the topics from our help articles for more tips while handling your QBO account: Help articles, video tutorials, and more.

If you have any other follow-up questions, please let me know by adding a comment below. I'm more than happy to help. Keep safe!