My Quickbooks payroll has been down for EIGHT WEEKS. There has been NO FOLLOW UP from QUICKBOOKS Does Quickbooks still want me as a customer? INV-60297. DO SOMETHING!

We don't want you to feel this inconvenience, @djmattk,

As of this moment, our product engineers are still looking for a permanent fix to address the ongoing investigation (INV-60297) about processing payroll in QuickBooks Online. Rest assured, you'll get an update once they resolve the issue.

If you want to make a follow-up on your open case, I recommend reaching out to our QuickBooks Payroll Team again. This way, they can provide further information about the open investigation and make sure your company is added to the list of affected users.

Just in case you want to learn more on how to create paychecks with QuickBooks Online Payroll, you can check out this article: Create paychecks in online payroll.

Thank you for your patience while we work for a fix, @djmattk, Keep in touch if you need any more assistance running payroll in QuickBooks Online. I've got your back.