Skip to main content
O
Owens Chevrolet
January 20, 2022
Question

My taxable base on local WH taxes is not correct for two employees. We only work in one location (city/cnty) and their local taxable base is less than their ST and Fed.

  • January 20, 2022
  • 1 reply
  • 0 views
All employees work in the same location all year, and this issue is only effecting two of our employees Local WH taxes. The percentage being pulled is correct, but the taxable base is not correct. Since we only work in one location, the taxable base for Local, State and Federal WH should be consistent. It doesn't seem that there are any discrepancies as to how they were set up in the system.

1 reply

R
RoseJillB
January 20, 2022

Thanks for bringing this to our attention, @Owens Chevrolet. Let me point you to the right direction for support.

 

I understand the importance of having QuickBooks Online calculate taxes accordingly. To help isolate this matter, I highly recommend reaching out to the Technical Support team.

 

With their tools, one of our specialists can pull up your account on file, make the necessary payroll modifications, and understand how your tax is computed. To do so, kindly follow the steps below:

 

  1. Go to Help.
  2. Select Contact Us.
  3. Enter Taxes calculated is incorrect in the What can we help you with? field.
  4. Click Continue.
  5. Choose a channel where you wish to connect with our dedicated support.

 

You can check out this article to learn more about the support hours to reach us at the right time.

 

On the other hand, I included this compilation of articles you can use as a reference while working with us.

 

Let me know if you need further assistance with taxes. The Community always has your back. Have a great day!

Terms & ConditionsAccessibility statement