Skip to main content
H
henryflurry
February 22, 2019
Question

My vendors do not want 1099 related emails - how do I stop that?

  • February 22, 2019
  • 3 replies
  • 0 views

How do I tell QBO to stop sending my vendors emails re: their 1099s ?  

 

They are telling me that they can't turn off that repeated email, even though they've received they 1099s via the USPS.

 

I want to keep the vendors emails within QBO for reference and if I want to contact them, but I do not need to send them 1099-related emails.

 

Thanks,

Henry

 

3 replies

BettyJaneB
BettyJaneB
February 22, 2019

Hi there, @henryflurry.

 

Thanks for joining the Community today. Allow me to share some insights about having QuickBooks to discontinue in sending emails to your vendors. 

 

Currently being able to turn off the option to stop the email notification of your vendors isn't available for us. This will stop automatically once the vendor will file the 1099 forms completely. The only way to avoid the notification is to remove the email from your vendor's profile.

 

I can see how this feature would be beneficial to you and your business.  I'd encourage you sharing this idea to our product Product Developers. Doing this helps them understand where we can improve and what features should be added so we can better serve you. Just click on the Gear icon and select on Send Feedback Online to send your suggestion. 

 

Also, you can visit our QuickBooks Online Blog to be updated about our latest happenings. Through this, you're able to get the newest news, features, and updates about QuickBooks Online and what our Product Care Team is working on.

 

In case you need additional assistance with QuickBooks, you can always reach out to our Customer Care Team through this contact information: Contact the QuickBooks Online Customer Support team.

 

Be sure to let me know how else I can empower you to make QuickBooks work the way your business needs. Thanks for coming to the Community, wishing you continued success.

H
henryflurryAuthor
February 22, 2019

Thank you for the quick reply.

 

I have registered my complaint to the Feedback button as you suggested and requested a reply.

 

I noted that we will take our business elsewhere if this isn't resolved by next tax season.

 

I have also registered a complaint about QBO's practice with TechSoup, the organization to which QB graciously contributes highly discounted versions of QB to nonprofits, and through which we have obtained our license.  Perhaps they will have a little more sway with Intuit than a lonely user.

 

Cheers,

Henry

 

 

 

E
ENML
February 27, 2019

Is that issue already fixed? Any updates? Same problem with my 1099 vendors. They suppose to have a button "already filed" or something that will let them stop to receive those invitation e-mails to "View your 1099". 

A
Anonymous
February 27, 2019

Hello, @ENML.

 

Allow me to chime in and help share some information about this issue.

 

At this time, we don't have a specific turnaround time on the resolution for this issue. The only workaround, for now, is to remove the email from your vendor's profile as mentioned by my colleague @BettyJaneB.

 

I'll make sure to send feedback to the appropriate channels regarding the availability. I'd also recommend sending feedback to our Product Developers to let them know how you feel about this feature. We always value your input to serve you better.

 

This is how you can send your feedback directly.

 

  1. On your QuickBooks account, click the Gear Icon.
  2. Select Feedback.

 

 

 

Please let me know if you need anything else or if you have additional questions about your vendors 1099. If you need help in the future, you can always contact us again in the Community or you can send a message to our Online Chat support for assistance. Best regards.

V
vrebsamen
June 25, 2020

Same issues continue in June of 2020. My contractors are unable to fill out the 1099 information. They all say "the page won't advance" and yet they continue to get automatic emails to fill out the information. Significantly inconvenient to go in and remove all the email addresses for my contractors. Seems silly Quickbooks.

C
clmartinrcpa
January 14, 2021

I had the same issue and my contractors found the emails very confusing as they didn't understand they would be receiving mailed copies as well.  Even though I deleted the email address in my QB vendor info, it automatically populated into the 1099 info from the prior year.  

Here's the fix -

1. In the Intuit 1099 E-File Services screen choose company settings.  

2.  Choose "Data Usage Option"

3.  Choose "No. Only send printed copies to my contractors."

 

Just submitted my 1099's and it looks like that fixed it for me.  Hope it helps you as well!

 

 

    K
    KStill333
    January 17, 2022

    I'm having the same problem although I already sent my 1099 but now it's sending this email to someone that does not want to receive the email and I'm not sure how to stop it? I've been in multiple chats and phone calls with QB and have yet to find anyone to answer my question. I deleted all email info from the vendor profile.

    Terms & ConditionsAccessibility statement