Net payroll

Hi there, scaste.

Paychecks and direct deposit payments can be cancelled after they're submitted. Deleting a paycheck removes the transaction from your payroll. You can do this if it hasn't been processed yet.
 

Here's how:

1. In the top menu bar, go to Banking, then Use Register.
2. Find and open your employee's check.
3. Click Delete.
4. Press OK.

If it can't be deleted, you'll want to void it. However, depending on your processing time, the debit from your bank for taxes and direct deposit might not be stopped.
 

In the event your deadline to cancel has passed, this worker will receive their funds in the associated bank account. You can void their payment and collect your money back from the employee. Additionally, you may qualify to submit a request for direct deposit reversal.
 

As for getting in touch with our Customer Care Team, you'll be able to contact them while you're signed in.
 

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help
2. Click Contact Us.
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
4. Hit Continue.
5. You'll be provided with a few support options. Select We’ll contact you for callbacks or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.
 

Lastly, you may refer to this article to view details on how you can process a late payroll or send backdated paychecks: Process a late payroll (backdate paychecks).

I'll be around if you still have payroll concerns. Just drop them in the reply section below and I'll be happy to answer them for you.