Not allowing payroll to be done /

I understand how frustrating it can be when you're experiencing difficulties processing payroll, Johnnie1. 

I'm here to assist you in resolving this issue and get your payroll processing back on track. 

Can you please provide me with more details about the specific problem you're facing? Did you receive any error message preventing you from doing payroll tasks? Any information will help me better understand your situation and provide you with the most accurate resolution.

In the meantime, please take a moment to review your Billing and Subscription page. There may be a warning or issue that requires your attention. If there's none, let's perform some troubleshooting steps to fix this.

Use a private browser or incognito mode to access your account. Private browsing eliminates cookies from being saved on your computer, making it a great place to detect browser bugs. Use the following keyboard shortcuts:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N 

If you can process payroll successfully, return to your regular browser and clear its cache. Clearing the cache or cookies is the most effective way to start your browser with a clean slate. Other supported browsers can also be used as a viable option.

Additionally, you can utilize the payroll reporting features in QBO. These reports allow you to handle payroll taxes and keep track of employee expenses efficiently.

I'll keep this thread available if you have more questions or need assistance with payroll or other relevant concerns. I'm here to assist you.