Our payroll hasn't hit the bank yet this morning!!!!????????

Hi there, @9130348365974676.

Let me share some information about the payroll delay. I'll make sure your payroll will hit the bank as soon as possible.

We are aware of this incident, and we are now working to resolve this immediately.

Yesterday was a Veteran's holiday. Therefore, all payroll posted after 5 pm on Wednesday will be processed today, and there will be a one-day delay.

For the Same-day deposit, it will deposit within 5 pm today. Otherwise, you can wait until tomorrow.

If you wish to write a check instead for your employees, you can follow the steps below.

If you'd like, you can 'Delete' the direct deposit payroll checks that you ran yesterday within the account. And run this payroll as physical paper checks to print out and give to the employees in person today. 

Keep in mind that deleting the direct deposit payroll checks will completely delete the direct deposit payroll. And it will stop the processing of the transactions.

However, this option is only available if the payroll is not yet in processing with the bank.

To check and see if you can delete the checks before processing with the bank, you can:

1.  Go to the Payroll menu on the left panel to select Employees.
2. Click the Paycheck list link under Run Payroll.
3. Click on the direct deposit check for each employee.
4. If you see the option to DELETE the direct deposit check at the bottom, you can select this to stop the processing of the transaction before the bank begins sending the funds.

NOTE: If you DO NOT see the DELETE option at the bottom of the direct deposit check, the check is already in processing with the bank and cannot be stopped/deleted.

If you can delete the direct deposit checks successfully, you can re-run your payroll as paper checks. And print them out to physically give to the employees today. 

If you need help with any of these steps, please don't hesitate to let me know, and I can help walk you through it.