Skip to main content
J
jackals
January 8, 2020
Solved

Pay Employee selects 2-weeks pay period even though my settings are all for semimonthly pay periods.

  • January 8, 2020
  • 1 reply
  • 0 views

QuickBooks Desktop 2019.

Please assist to work out how to get the system to select the correct Semimonthly pay period dates.

 

I'm trying to pay employees for the first time, and when I select 31 December 2019 as the Pay Period Ends date, the total hours reflect a pay period of 17th to 31st, not from the 16th to the 31st. I previously set up the Semimonthly pay period and took a screenshot before saving it, and it reflects the correct pay periods, i.e. to the 15th and to the last day of the month.  This unexpected start of pay period of the 17th instead of the 16th is confirmed when I Open Paycheck Detail.

 

While searching for solutions, I repeatedly read instructions to select Employees from the top menu and then Payroll Center, but I don't have that option. Low down in the drop-down menu, I have Payroll Setup which I did, but nowhere can I find the options described that are available in Payroll Center.   I can't find a menu option to Add or Edit Payroll Schedules, so can't edit the Semimonthly pay period I created to make sure that I didn't mess things up between taking my screenshot and clicking OK.

 

Have I missed a step in preparing for payroll? 

 

In preferences I have set Full Payroll and its subsidiary item Manual Payroll.

 

I have employee preferences set to Semimonthly and also in each employee's record, and in Payroll Setup as well.

 

 

 

 

Best answer by BettyJaneB

It's nice to see you again here in the Community, @jackals.

 

The option to edit a payroll schedule can be seen on the Pay Employees tab on the Payroll Center page. This will only appear if you've successfully created a payment calendar for the employee.

 

To update the schedule:

  1. Go to the Employees menu, then hit Payroll Center.
  2. Refer to the Payroll section.
  3. Click on the Pay Employees tab.
  4. Press on the Payroll Schedules drop-down menu and tick on Edit.
  5. The Edit Payroll Schedule window will appear and enter the correct check dates.
  6. Tap on OK.

I've added some screenshots below for reference:

If you don't have this option on your end, I recommend changing the paycheck date manually. 

 

To add up, I suggest creating a pay schedule by following the procedure found in these links: 

I'm just a few clicks away if you have any other questions. I want to make sure you're all set. Have a great night!

1 reply

BettyJaneB
BettyJaneBAnswer
January 9, 2020

It's nice to see you again here in the Community, @jackals.

 

The option to edit a payroll schedule can be seen on the Pay Employees tab on the Payroll Center page. This will only appear if you've successfully created a payment calendar for the employee.

 

To update the schedule:

  1. Go to the Employees menu, then hit Payroll Center.
  2. Refer to the Payroll section.
  3. Click on the Pay Employees tab.
  4. Press on the Payroll Schedules drop-down menu and tick on Edit.
  5. The Edit Payroll Schedule window will appear and enter the correct check dates.
  6. Tap on OK.

I've added some screenshots below for reference:

If you don't have this option on your end, I recommend changing the paycheck date manually. 

 

To add up, I suggest creating a pay schedule by following the procedure found in these links: 

I'm just a few clicks away if you have any other questions. I want to make sure you're all set. Have a great night!

J
jackalsAuthor
January 9, 2020

Thanks @BettyJaneB, but the problem I identified is that my menu options do not offer what you show.  (see attached).

I don't have Payroll Center.

I do have Pay Employees, but the subsequent screen does not have the Payroll Schedules option.

What version are you on. I'm on 2019 Desktop Premier.

Your suggestion to change the date manually works, though it was a change to the pay period start date not check date that was needed.

R
Ryan_M
January 9, 2020

Hi @jackals,

 

Thank you for your prompt reply, as well as sharing a screenshot of the Employees menu. 

 

Since you're missing one of the menus itself, we can run the Verify and Rebuild tools to ensure you don't have any company file damage

 

To run the Verify tool:

  1. Go to the File menu.
  2. Select Utilities, then choose Verify Data.

 

To run the Rebuild tool:

  1. Go to the File menu.
  2. Select Utilities, then choose Rebuild Data.

Additional steps on what you can do with these tools, especially when you get an error code: Verify and Rebuild Data in QuickBooks Desktop.

 

If the issue persists, I suggest for you to repair your QuickBooks Desktop.

 

Feel free to post a question if you have any, and I'll be sure to get back to you. 

Terms & ConditionsAccessibility statement