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July 14, 2020
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Pay stub has Qty instead of Hours

  • July 14, 2020
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For some reason, some of my employee pay stubs have Qty instead of Hours on them. I've checked everything and it says Hours everywhere it should say it. Employees are always set up the exact same way and I've even looked in Company Preferences.

 

Any idea why this would happen for hourly employees?

Best answer by BigRedConsulting

The employee is hourly, not salary, and Qty shows on her actual pay stub that prints with her paycheck.  I also went back and looked. Every other hourly employee's pay stub says Hours. I have no idea why she's different. She's set up exactly like all of our other employees.


@Tori B  "Salary employees will only show Qty, whereas hourly will show hours. "

This is not correct and would not be compliant if it were.  QB does track salaries by hour if you enter hours, and it will optionally print the hours for salaries, or not, depending in your settings in payroll settings.

 

@jstabler 

I tested this for awhile and this is what I found:  Pay stubs always appear to put the label "Qty" at the top of the earnings table, though the values in the column are hours:

 

Paycheck vouchers are different, and there the column says Hours where Salary and Hourly items are in the earnings table:

There is a preference to print hours for Salary items, or not:

 

If you turn it off, then no hours print for Salary type items, even if you enter hours:

 

If you add Qty based items like Commission to the paycheck, then the title of the column on Paycheck stub changes (it's sort of smart):

AND, once this happens for an employee, all future checks YTD will also have the column title change, even if you don't use the Qty based item (Commission in this case) on the future checks, presumably since the items are printed for the YTD data:

So, basically the rule is:

- On paycheck vouchers, the column title will be "Hours" until you use an item in the earnings table that is not based on hours, such as a Bonus or Commission type item.

- Once you do this, the title changes to "Qty" for the rest of the year, and then the column will contain a mix of hours and Qty.  If your time display option is set to "Minutes" then the column will contain a mix of time and qty, like "40:15" and "40.25".

 

 

 

 

2 replies

BigRedConsulting
July 14, 2020

What type of item is showing Qty?  Some, like a Bonus or Commission are supposed to show Qty.

jstablerAuthor
July 14, 2020

It's hourly wage. The only other payroll items we have are Holiday Pay and that shows as hourly. If you look at her paycheck detail on QuickBooks, it shows hourly. It's only wrong on the printed pay stub.

BigRedConsulting
July 14, 2020

Not sure why, but I can't see your image.  If you can include an inline image by clicking the Photos/Camera icon, and one of the paystub print preview, that may help.

July 14, 2020

Hi @jstabler.

 

It may have set up to pay employees by piece or by payroll commission in QuickBooks. You can go to employees' Payroll Info to change this.

 

There you can modify the information into Hourly Wages instead of Commission.

 

Let me show you how:

  1. Go to the Employees menu and select Employee Center.
  2. Double-click the name of the employee, then go to the Payroll Info.
  3. In the ITEM NAME column, click the drop-down arrow, then select Add New.
  4. Choose Hourly Wages and click Next.
  5. Select Regular Pay, then click Next.
  6. Enter the payroll item name and select Next.
  7. Click Finish, then select OK.

 

Also, I'll be sharing this video article as your reference is setting up an employee's payroll information: Set up employee.

 

You can repeat these steps for the rest of the employees that you need to pay hourly. Then, you can now create paychecks for them. Just select the payroll item that you've created.

 

Please let me know if you need further assistance. I'll be happy to help. More power to your business!

jstablerAuthor
July 14, 2020

All of that is set up correctly. And this is the tab in her payroll record.

MariaSoledadG
July 14, 2020

Thanks for the screenshots, jstabler.

 

The Quantity column is a default set up that shows in your paystub. For now, removing the information isn't possible. You'll want to open the paycheck instead.

 

On the other hand, the Quantity field is visible only if you use Commissions and if you're viewing using a paycheck. These are Other Payroll Items that use the Quantity field:

  • Addition, deduction, or company contribution based on quantity: Enter the quantity. For example, for mileage reimbursement, enter the number of miles.

  • Other tax based on hours or days worked: Enter the number of hours or days worked.

The payroll item setup determines whether or not you can type in the Quantity field. If you do not enter anything in the Quantity field, QuickBooks calculates the amount for the payroll item without using the Quantity field.

 

You can also reprint a paycheck in QuickBooks Desktop if you've previously printed one before. Please see this article for the steps: Reprint A Paycheck.

 

Please get back to me if you need further assistance. We're always here to help you anytime.