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January 2, 2023
Question

Pay types- deleting

  • January 2, 2023
  • 1 reply
  • 0 views

Hello- I worked with several of your reps that have not been able to help me. I am wondering if someone at Quickbooks can delete a pay type I have created. I am not using these pay types anymore and I created one accidently so I want them removed on my option. I do not have any employees currently using these pay types but I do not want them to show as an optional pay type anymore.

To be clear- I am not using these pay types anymore.  They are not clicked/ box marked.  I just don't want to have them showing as an option anymore.  I know I cannot delete these but can I request Quickbooks to delete them for me? 

1 reply

JessT
January 3, 2023

Hi UVF,

 

Thank you for getting help with your pay type item. Let's check to see why yours is still showing as an option after unchecking it.


Unchecking a pay type or not marking its checkbox (on every employee) is actually the correct way to stop it from being an option in future payrolls. Only the primary or the first pay type cannot be removed because each employee should at least have one. Did the agent say they will check this further? Would you mind providing a screenshot of the Pay types section of a particular employee?

 

We're just around to continue helping you with your pay items. Feel free to comment below if you have additional questions.