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S
SsuttonHy
March 31, 2024
Question

Paycheck editing

  • March 31, 2024
  • 1 reply
  • 0 views

Hello, I used to go onto payroll and edit my paychecks as late as Monday morning for a Tuesday Payout date, then a few weeks ago quickbooks changed it and so I couldn't edit it until a smaller window, it was like Friday afternoon. Now they aren't letting me edit them at all??? Payments cover dates from 3/19 - 3/26 and I tried editing the hours for employees Friday, Saturday and Sunday (today). This is not unusual for payroll to randomly change things or have things annoyingly complicated to figure out and I rarely contact support because they aren't a lot of help either, can someone please tell me what is the time/hour I AM allowed to edit payroll paychecks now???

1 reply

G
GenmarieM
March 31, 2024

Hello there,

 

I'm here to share details about editing your paychecks in QuickBooks Online (QBO).

 

Editing a direct deposit paycheck will depend on your processing time and payroll service. Also, you can't edit paychecks if you haven't sent your payroll. Let me guide you through the steps on how to edit your paychecks.

 

Here's how:

 

  1. Go to Payroll, then Employees.
  2. Select Paycheck list.
  3. Select the paycheck(s) you'd like to delete or void, then select Edit, Delete, or Void.
  4. Select Yes.

 

If you're unable to make the change, there will be a pop-up message explaining why. Thus I suggest you to our QuickBooks Payroll Customer Support team. 

 

Moreover, you can customize payroll and employee reports in QuickBooks Online. This way you can customize them you'll get the data you need the most.

 

Return to this post if you have other concerns about managing your paychecks in QuickBooks Online. The Community is always here to help.

S
SsuttonHyAuthor
April 1, 2024

Ive done that before and it says its already been processed, even though the week hadnt even ended yet.

F
FaithA
April 1, 2024

I understand the urgency of the situation and I'm here to guide you through it, SsuttonHy. 

 

Since you mentioned that your direct deposit has already been processed, you can request a direct deposit reversal. The request can be made 5 business days after the pay date.

 

Follow the steps below to submit a request:

  1. Open the Direct Deposit Reversal form.
  2. Select Add Request.
  3. Complete the required information and transaction information.
  4. Select Save.
  5. Once the reversal is approved (see the next section for details), you can void the paycheck in your payroll records.

 

Your request will be reviewed and you will be notified whether it's accepted or rejected. It may take up to 9 banking days to receive the result. If anything is missing, we will send the request back to you by email with a list of necessary corrections. If there are more complex situations, an agent may contact you to assist you further.

 

For more information on the reversal process, please refer to this helpful resource: Reverse a direct deposit in QuickBooks Payroll.

 

Additionally, I have included an article that guides you through the process of resolving issues with direct deposit: Handle a direct deposit paycheck that was not received by an employee. 

 

Come back to this thread anytime if you have more questions about paycheck editing and any other QuickBooks-related matters. Stay safe.

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