Payroll

Let me route you to the appropriate department, RamEx.

I suggest reaching out to our customer care support since you have auto-payroll. This way, an agent can open your account and process it for you. Here's how:

1. Click Help or the Question mark icon inside QuickBooks Online.
2. Enter "I need a human" in the Type something field.
3. Click Get help from a human.
4. Enter "Change setup so the employee will not be paid automatically" in the description field, then click Continue.
5. Select either Chat or Callback.

Feel free to take note of our support hours so you can get in touch with an agent automatically.

You're always welcome to post in the Community. Don't hesitate to reach out to us again. Take care!