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cab21
November 18, 2021
Question

payroll

  • November 18, 2021
  • 1 reply
  • 0 views

I have OB desktop enhanced payroll.  I ran my payroll last week .  The total amount was taken out of my bank account but, QB did not put an entry in my register.  It usually shows the total payroll amount and below that is all the employee's with zero amounts.  I have direct deposit. how do I get this transaction in my check register.

1 reply

M
MadelynC
November 18, 2021

I’ll help you get this transaction, @cab21.


A data issue might be the reason why your payroll transaction doesn’t show up in your check register. You can utilize the Verify Rebuild Data tool in QuickBooks Desktop to resolve this.


Here’s how:

 

  1. Choose Window, then Close All.

  2. Go to the File menu, and then click Utilities.
  3. Select Rebuild Data.
  4. Follow the onscreen instruction to back up your data.
  5. When the tool finishes, select OK.
  6. Navigate to the File menu, then click Utilities.
  7. Click Verify Data, then select Rebuild Now once QuickBooks finds an issue with your company file.


Please know that you'll need to log in to your Desktop account using the single-user mode when performing this process. 

 

You might want to read this guide that provides instructions about processing payroll taxes electronically: Pay and file your payroll taxes online.


Let me know if you have any other questions or concerns about payroll. I’m always here to help. Keep safe!    

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