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September 20, 2023
Question

payroll

  • September 20, 2023
  • 1 reply
  • 0 views

No one fixes or help me fix my payroll issues they skirt around my problems and not fix them.

 

It appears that the payroll check history shows August but with no check numbers only adjustments, also there are several things that are not correct such as:

What about [Removed] July payroll check, I gave that information to you - [Removed sensitive information]

July's profit and loss does not show any wages for [Removed] in the report.

what about August payroll checks for [Removed], these look like the net pay has changes and again these wages do not show in August profit and loss statement.

I also did not get any response for my w2 how they get generated, but I want to make sure that all of my payroll is correct, I need help on all of the above concerns.

1 reply

September 22, 2023

Hello, deal1tc.

 

We completely understand how frustrating it can be when issues within your program impact your business operations. We want you to know that we hear your sentimenst..

 

Please be assured that we have taken the necessary steps to escalate your case to our Next Level Help Team. We are actively working on finding a solution to your concern and will keep you updated through email as soon as we have any progress.

 

If you require any further assistance, please do not hesitate to reach out to us. We are always available to lend a helping hand and support you in any way we can.