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A
Austin1414
December 25, 2022
Question

Payroll

  • December 25, 2022
  • 1 reply
  • 0 views

I have payroll plus and am trying to get everything setup correctly. Tutorials indicate that I should have menu options that do not appear. The two specifically are "All Lists" > "Payroll Item List" and "Account and Settings" > "Payroll" Why are these options not visible for me?

1 reply

G
GlinetteC
December 25, 2022

I've got all the information you need to set up payroll in QuickBooks, Austin1414.

 

If you want to set up your payroll preferences, it should be from the Settings icon, then Payroll settings. 

If it's employees set up, navigate the Payroll menu on the left panel.

 

Check out these articles to learn more about QuickBooks Online Payroll, adding employees, and other future payroll tasks for reference:

 

 

You can always get back to the Community if you need further assistance managing your payroll. We're happy to lend a hand. 

A
Austin1414Author
December 26, 2022

My settings are already set up.  I am trying to change the payroll schedule and the post I found say that in "Account and Settings" there is a tab on the left that says "Payroll".  There is no "Payroll" tab.

 

 

https://quickbooks.intuit.com/learn-support/en-uk/help-article/pay-schedules/edit-company-pay-schedule-quickbooks-online/L3Hp11I6W_GB_en_GB#:~:text=In%20QuickBooks%2C%20go%20to%20the,Save%20your%20changes.

 

Also I am trying to set up direct deposit HSA withholding. This post says there should be Lists then Payroll Item List.  As above there is no "Payroll Item List" under my "All Lists"

 

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/employee-pretax-hsa-contributions-with-direct-deposit/00/499398

 

Why are these menu options not visible or how to do I accomplish what I want another way?

S
SashaMC
December 26, 2022

Good afternoon Austin1414,

 

Thanks for reaching out to the  QuickBooks Community and sharing that screenshot. Based on that screenshot, it seems your payroll setting may not be set up correctly. First, could you go to Billing and Subscription to verify that a payroll plan is included as the admin? 

 

In the meantime, I have added this article which includes video presentations, and I would like you to start from Step 2. Some of these steps involve adding your employees, adding payroll tax information,  adding payroll history, including workers' compensation if necessary, connecting your bank, and reviewing past payroll tax payments. 

 

Please let me know if you were able to set this up successfully and if it wasn't, let me know as well so we can investigate this matter further. I will be looking out to your response! Take care for now. 

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