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TravelMJD23
September 16, 2024
Question

Payroll changes for 10/1

  • September 16, 2024
  • 1 reply
  • 0 views

We received a notice that unless we agree to the changes in payroll tax processing, the automated tax feature will be turned off and we will have to manually process.  Instructions say to login and click on the notification on the payroll tab and they will send an email to confirm the consent.  After 2 hours on a "live chat", we still can't find where to provide the consent.  Could anyone help?  

    1 reply

    S
    SashaMC
    September 16, 2024

    Good afternoon TravelMJD23,

     

    Welcome, and thank you for connecting with the Community! To confirm, you haven't received an email yet, and have you also searched your spam or junk?  In the meantime, I encourage you to contact our Payroll Support Team so they can review your account and provide any additional information with the notice. Here's how to connect with us:

     

     

    1. Go to the Help menu.
    2. Hit the Contact Us button
    3. Enter "callback" in the "What can we help you with?" section.
    4. Select "Let's Talk"
    5. Pick the "Get a call" option to connect with us.
       

    The Community and I have your back, so please let me know if you need any additional assistance. I hope you enjoy your day. Be safe and take care. 

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