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MovePlus
January 10, 2024
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Payroll checks mismatch the amount on payroll

  • January 10, 2024
  • 1 reply
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Greetings,

 

I have been issuing paper checks for one employee as their payroll method of pay, and recently I got the amount mistyped on 2 of the checks. For instance, net pay for one of the weeks was $1,365.62, and the check was issued for $1,365.36 (26 cents difference), and the other net pay for another week was $819.10 and the check was issued for $819.36 (again, 26 cents difference). Now I can't connect 2 bank transactions, because they don't match the payroll. 

 

What is the best solution in this case? Thank you in advance!

Best answer by JaeAnnC

Hi there, @MovePlus. I've got some tips on how to match the bank transactions and payroll in QuickBooks Online (QBO), even when there's an amount difference.

 

First, you can edit the amount on the paper paycheck, so it matches the one on your bank feed. 

 

Second, you can resolve the amount difference between the transactions when matching them. Here's how:

 

  1. On the bank feed, select the transaction in question and click Find Match.
  2. Put a checkmark on the box beside the transaction to match. You may also utilize the Filter section to narrow the list of entries if necessary.
  3. Switch on the Resolve feature.
  4. Fill in the fields as you see fit and enter the amount difference in the Amount field.
  5. Click Save.

 

Third, you may exclude the downloaded bank transaction and manually clear the check in the account register. To do that:

 

  1. Go to the Gear icon and select Chart of Accounts.
  2. Locate the account and select View Register.
  3. Find the transaction and click it to expand the view.
  4. Under the check (✔) column, click the box until the letter C appears. 
  5. Click Save.

 

Furthermore, it's a good practice to reconcile your accounts monthly to ensure they correspond to your bank statements. Doing so guarantees that they are balanced and accurate.

 

Feel free to get back to us anytime whenever you have additional questions about matching transactions in QBO. We're always around to offer assistance. Keep safe, and have a wonderful day ahead.

1 reply

JaeAnnC
JaeAnnCAnswer
January 10, 2024

Hi there, @MovePlus. I've got some tips on how to match the bank transactions and payroll in QuickBooks Online (QBO), even when there's an amount difference.

 

First, you can edit the amount on the paper paycheck, so it matches the one on your bank feed. 

 

Second, you can resolve the amount difference between the transactions when matching them. Here's how:

 

  1. On the bank feed, select the transaction in question and click Find Match.
  2. Put a checkmark on the box beside the transaction to match. You may also utilize the Filter section to narrow the list of entries if necessary.
  3. Switch on the Resolve feature.
  4. Fill in the fields as you see fit and enter the amount difference in the Amount field.
  5. Click Save.

 

Third, you may exclude the downloaded bank transaction and manually clear the check in the account register. To do that:

 

  1. Go to the Gear icon and select Chart of Accounts.
  2. Locate the account and select View Register.
  3. Find the transaction and click it to expand the view.
  4. Under the check (✔) column, click the box until the letter C appears. 
  5. Click Save.

 

Furthermore, it's a good practice to reconcile your accounts monthly to ensure they correspond to your bank statements. Doing so guarantees that they are balanced and accurate.

 

Feel free to get back to us anytime whenever you have additional questions about matching transactions in QBO. We're always around to offer assistance. Keep safe, and have a wonderful day ahead.

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