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M
M-T
March 2, 2024
Question

payroll checks not in check register

  • March 2, 2024
  • 1 reply
  • 0 views

Payroll checks in employee check list but not in check register. Can't reconcile until they show up in the register.

Tried voiding one DD and create a new check and now I have an adjustment that may have messed up my checking and taxes. Need to have the adjustment voided. What a mess.

1 reply

C
Carneil_C
March 2, 2024

I've got your back, @M-T.

 

Let me assist you with your issue about payroll checks not showing in the register in QuickBooks Online Payroll.

 

Once you run your payroll, checks will be automatically posted on the register. Thus, you'll want to check to verify if the filters on the register are accurate.

 

If the same issue persists, I recommend reaching out to our QuickBooks Online Payroll Support Team for assistance. They have tools to check further into your account in a safe environment and determine the root cause of this issue. Also, they can be able to help you regarding the correction of your payroll adjustment.

 

Here's how:

 

  1. Go to Help (?), then click Contact Us.
  2. Please enter your question and select Let's talk.
  3. Review and Select from the following: Have us call you or Chat with us.

 

Learn more about running payroll by checking out this article: Create and run your payroll.

 

On top of that, I'll be adding this helpful resource for organizing your accounts and transactions: Reconcile an account in QuickBooks Online

 

Let me know how else I can help you with payroll tasks in QuickBooks Online. I'm here to help.

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